Tuesday, November 22, 2011

It Could Be Worse

• In August of 1975 three men were on their way in to the Royal Bank of Scotland at Rothesay for the purpose of robbing it when they became stuck in the revolving doors. They had to be helped free by the staff and, after thanking everyone, sheepishly left the building. A few minutes later they returned and announced their intention of robbing the bank, but none of the staff believed them. When they demanded five thousand pounds in cash, the head cashier laughed at them, convinced that it was a practical joke. Then one of the men jumped over the counter, but fell to the floor, clutching his ankle. The other two tried to make their getaway, but got trapped in the revolving doors again.

• During the firemen's strike of 1978, the British Army had taken over emergency fire fighting and on the 14th of January they were called out by an elderly lady in South London to retrieve her cat which had become trapped up a tree. They arrived with impressive haste and soon discharged their duty, retrieving the stranded cat. So grateful was the lady that she invited them all in for tea. Shortly thereafter, with fond farewells completed, the crew drove away. As they did, they ran over the cat and killed it.

• While the US stock market is at an all time high, the ups and downs frighten a lot of small investors. One financial adviser at the bank was asked if he was worried and he replied that he slept like a baby.

"Really? Even in this market?"

"Yes,” he said. “I fall asleep, then every couple of hours I wake up and cry my eyes out."

In the Bible, the book of Proverbs states, “Blessing shall be upon the head of him that selleth.”

This excerpt from the scripture points out that salespeople receive blessing when they're serving others through the proper application of their profession.

Imagine for a moment that it is Christmas eve and you're on your way out to pick up a Christmas gift for your spouse or one of your children. You know exactly what you're going to get because it's something that they've really wanted for a long time. You just know that they will be thrilled on Christmas day to open their gift, and you can't wait to see their face when they do so.

Upon arriving at your destination, you find that there are no salespeople, no clerks, no cashiers. No one is available to help you acquire the item that you need. You're informed that due to circumstances beyond anyone's control, you will not be able to purchase what you want, and you know that there is no other place in town that sells it. How do you feel?

Now imagine that a customer whom you've never met before tells you that they work in the store across the street and they just got in exactly what you want and will sell it to you. Now how do you feel?

As a salesperson, you have the power to give people that good feeling by helping them get what they want, and you deserve to feel good every time you do it.


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